Privacy Policy

Last updated: January 2025

Introduction

Welcome to StoryForge ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our mobile application and website. This Privacy Policy explains how we collect, use, and protect your personal information.

Information We Collect

Account Information

When you create an account with StoryForge, we collect information such as your email address and username. This information is stored securely using Firebase Authentication services.

Story and Reading Data

We store your story progress, reading history, choices made within stories, and any custom settings or preferences you configure in the app. This data is necessary to provide you with a personalized experience and save your progress across devices.

Analytics Data

We use PostHog for product analytics to understand how users interact with our app. This includes information such as:

  • Pages viewed and features used
  • Device information (type, operating system)
  • App usage patterns and session duration
  • Technical data (crash reports, performance metrics)

This data helps us improve the app and provide a better experience for all users.

How We Use Your Information

We use the collected information for the following purposes:

  • Service Delivery: To provide, maintain, and improve StoryForge's features and functionality
  • Personalization: To save your story progress, remember your preferences, and customize your experience
  • Communication: To send you important updates, notifications, and respond to your inquiries
  • Analytics: To understand how users interact with our app and identify areas for improvement
  • Security: To protect against fraud, unauthorized access, and ensure the safety of our platform

Data Storage and Security

Your data is stored securely using industry-standard services:

  • Firebase: We use Google Firebase for authentication and database services, which provides enterprise-level security and encryption
  • Cloud Storage: Your story data and reading progress are stored in secure cloud databases with encryption at rest and in transit
  • Access Controls: We implement strict access controls to ensure only authorized personnel can access user data, and only when necessary for support or maintenance

Third-Party Services

StoryForge uses the following third-party services:

  • Google Firebase: For authentication, database, and cloud storage services
  • PostHog: For product analytics and usage insights
  • OpenAI: For AI-powered story generation (we do not share personal user information with OpenAI)

These services have their own privacy policies governing how they handle data. We encourage you to review their policies.

Data Sharing and Sale

We do not sell your personal data. We may share your information only in the following limited circumstances:

  • Service Providers: With trusted third-party services that help us operate the app (as listed above)
  • Legal Requirements: If required by law, regulation, or legal process
  • Business Transfers: In the event of a merger, acquisition, or sale of assets (you will be notified)

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal data we hold about you
  • Correction: You can update or correct your account information at any time
  • Deletion: You can request deletion of your account and associated data
  • Data Portability: You can request an export of your story data
  • Opt-Out: You can opt out of analytics tracking (though this may limit some features)

To exercise any of these rights, please contact us at support@storyforgeai.app.

Children's Privacy

StoryForge is designed to be safe for users of all ages. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: support@storyforgeai.app